About

Rob van Vlokhoven
Hostmanship Specialist/ Management Consultant
Be you! Be real! Be Rob! - Joe Pine (Author Experience Economy and Authenticity)

Welcome. Everyone. Always.

Rob van Vlokhoven is a thought leader on Hostmanship - 'The art of making people feel welcome'. He believes that people who feel like guests take with them an experience of better quality and value. Good Hostmanship can thus evoke not only a feeling of satisfaction, but also feelings of enthusiasm, joy and delight.

The Hostmanship choice therefore is all about seeing the people we meet not just as customers, patients, clients, students, co-workers or colleagues, but as dear guests. This ´guest – host´ type of approach is the starting point for developing a truly welcoming attitude.

Rob hosts around 150 presentations, workshops and creative sessions a year based upon the Hostmanship Philosophy. That makes Rob an expert in inspiring companies to achieve true customer, culture and leadership excellence.

Services

What we love to offer
In a nutshell
1

Keynotes

Rob's inspiring, thoughtful and entertaining keynotes are about Hostmanship, the art of greeting, meeting and treating everyone with respect, dignity and care and thereby creating value for the customer, our colleagues, the company and for oneself.
2

Workshops

In every meeting you have a choice. The choice to show your best self and to really understand others. Within Rob's workshops he makes his audience aware of the Hostmanship choice and shows them how to deliver customer excellence every single day.
3

Hostmanship programs

One keynote or workshop usually is not enough to create a true welcoming culture. Therefore Hostmanship offers inspiring (incompany) Programs which are based on the 3 dimensions of Hostmanship: welcoming oneself, welcoming others, welcoming guests.
4

Consultancy

There are multiple ways for people to grasp the essence of Hostmanship. Therefore Hostmanship offers consultancy and tools to inspire the world with 'the art of making people feel welcome'.

Projects

What we have already done
From inspiration to delivering the WOW-factor

Contact

How to get in touch
We are ready to serve you